Privacy Policy

1. Who We Are

Haven Hospitality Group ("Haven," "we," "us," or "our") is a short-term rental and property management company based in Las Vegas, Nevada. We operate vacation rental properties in the Las Vegas metropolitan area and manage guest bookings through this website and third-party platforms. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit havenlv.com or communicate with us directly.

2. Information We Collect

We collect information you provide directly and information generated automatically when you use our site.

Information you provide:

• Name, email address, and phone number submitted via contact or booking inquiry forms
• Email address submitted to our newsletter
• Any messages or correspondence you send us

Information collected automatically:

• Browser type, operating system, and device information
• IP address and general geographic location
• Pages visited, time on site, and referring URLs

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and process reservation requests
• Send newsletters and updates you have opted into
• Improve our website and services
• Comply with legal obligations under Nevada and federal law
• Prevent fraud and protect the security of our guests and properties

4. Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of their personal information under Nevada Revised Statutes Chapter 603A. Haven Hospitality does not sell personal information to third parties. If you have questions about your Nevada privacy rights, contact us at inquiry@havenlv.com.

5. California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of sale (we do not sell personal information). To exercise these rights, contact us at the address below.

6. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service providers who assist with email delivery, website hosting, and analytics, under confidentiality obligations
• Booking platforms (such as Airbnb or VRBO) if a reservation originates through those channels
• Law enforcement or regulators if required by applicable law, including Clark County and City of Las Vegas short-term rental compliance requirements

7. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and gather analytics. You can control cookies through your browser settings. Disabling cookies may limit some site functionality.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry and booking records are typically retained for up to three years.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: